Warm Fabrications
Website: www.warmfab.com
Effective Date: 10 December 2025
Warm Fabrications (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our customers, donors, partners, and website visitors. This Privacy Policy explains in detail how we collect, use, disclose, store, and protect your information when you access our website, schedule donation services, purchase eco-products, or otherwise interact with us.
We believe transparency builds trust. This policy is designed to clearly explain what information we collect and how it is used.
By using www.warmfab.com, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We collect information in order to operate effectively, provide services, fulfill orders, and improve our environmental initiatives. The type of information collected depends on how you interact with us.
1.1 Information You Provide Directly
When you fill out a form, schedule a pickup, place an order, or contact us, you may provide personal information such as your name, phone number, email address, physical address, and payment details. If you are placing a commercial order or requesting partnership services, you may also provide business information, including company name, billing contacts, and tax identification numbers where required.
This information is voluntarily submitted by you and is necessary for us to provide the requested service or complete a transaction.
1.2 Automatically Collected Information
When you visit warmfab.com, certain information is automatically collected through standard web technologies. This may include your IP address, browser type, device information, pages viewed, referring website, and time spent on our site.
This information does not typically identify you personally but helps us understand how visitors use our website, improve functionality, detect technical issues, and enhance user experience.
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to improve website performance and personalize your experience. Cookies allow us to remember preferences, analyze traffic patterns, and measure the effectiveness of marketing campaigns.
You can choose to disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.
2. HOW WE USE YOUR INFORMATION
We use collected information to operate our business responsibly and efficiently. Specifically, your information may be used to:
Schedule and manage clothing donation pickups
Process and ship product orders
Confirm transactions and send receipts
Provide customer service and respond to inquiries
Improve our products and services
Communicate service updates or changes
Send marketing communications (if you opt in)
Comply with legal obligations
Prevent fraud and protect against unauthorized transactions
We do not use your information for purposes unrelated to our business operations or sustainability mission.
3. PRODUCT AND SERVICE-SPECIFIC PRIVACY PRACTICES
Because Warm Fabrications offers multiple services and products, the information collected may vary depending on the specific service you use.
3.1 Clothing Donation Pickup Services
When you schedule a clothing donation pickup, we collect your name, pickup address, contact information, and a brief description of items to be donated. This information is essential for coordinating logistics and ensuring a successful pickup.
Your address is shared only with authorized drivers or logistics partners responsible for collecting donations. Contact information may be used to confirm pickup times or notify you of any changes.
Donation data may be used in aggregated form to measure environmental impact and total volume collected; however, individual donor identities are never sold or publicly disclosed.
3.2 Textile Recycling Services
For textile recycling services, particularly for commercial or community partners, we may collect location data, volume estimates, and business contact information. This data allows us to efficiently plan pickups, allocate resources, and track sustainability metrics.
Recycling metrics may be included in sustainability reports or marketing materials, but such reports will use aggregated data only and will not reveal identifiable information without consent.
We treat all business information provided during recycling partnerships as confidential.
3.3 Biodegradable Bags and Eco-Products
When purchasing biodegradable bags or related eco-products through warmfab.com, we collect necessary transaction information including your shipping address, billing address, order details, and payment information.
Payment details are processed securely through third-party payment providers. We do not store full credit card numbers on our servers.
Purchase history may be used to improve product recommendations, manage inventory, and offer reorder reminders. We do not sell your purchase data to third parties.
3.4 Commercial & Bulk Orders
For bulk or commercial clients, additional business-related information may be required to fulfill contractual obligations. This may include company name, authorized representatives, billing contacts, and delivery logistics details.
This information is used strictly for contract execution, invoicing, regulatory compliance, and customer account management. Commercial information is treated as confidential and protected accordingly.
4. PAYMENT PROCESSING
All payments made through warmfab.com are processed by secure third-party payment processors that comply with industry security standards.
We do not directly store complete credit card information. Transactions are encrypted using Secure Socket Layer (SSL) technology to protect sensitive financial data during transmission.
5. INFORMATION SHARING AND DISCLOSURE
Warm Fabrications does not sell, rent, or trade personal information.
We may share information with trusted third parties solely for operational purposes, including:
Payment processors
Shipping carriers
Pickup contractors
Website hosting providers
Legal authorities if required by law
All third-party providers are expected to safeguard your information and use it only for authorized purposes.
6. DATA RETENTION
We retain personal information only as long as necessary to fulfill the purposes described in this policy. This may include maintaining financial records, complying with legal requirements, resolving disputes, or enforcing agreements.
Once information is no longer needed, it is securely deleted or anonymized.
7. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect personal information. These measures include encrypted connections, secure servers, limited employee access, and ongoing monitoring of systems.
While we strive to protect your data, no system can guarantee absolute security. We encourage users to take precautions when sharing information online.
8. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have certain privacy rights, including the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of personal information
Opt out of marketing communications
Requests can be submitted by contacting us using the information provided below. We will respond in accordance with applicable laws.
9. CHILDREN’S PRIVACY
Warm Fabrications does not knowingly collect personal information from children under the age of 13. If we discover that such information has been inadvertently collected, it will be deleted promptly.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites for convenience or informational purposes. We are not responsible for the privacy practices or content of those external websites. We encourage users to review third-party privacy policies before providing personal information.
11. MARKETING COMMUNICATIONS
If you opt in to receive promotional emails or marketing materials, we may send updates about new products, sustainability initiatives, or service offerings.
You may unsubscribe at any time by clicking the “unsubscribe” link included in emails or by contacting us directly.
Service-related communications necessary to complete transactions cannot be opted out of.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or technology.
Any updates will be posted on this page with a revised effective date. Continued use of our website after updates constitutes acceptance of the revised policy.
13. CONTACT INFORMATION
Warm Fabrications
Website: www.warmfab.com
Email: Support@warmfab.com
Phone: +1 978 209 8862
If you have questions, concerns, or requests related to this Privacy Policy, please contact us.